Front Office Employee / Delivery Planning

Welcome to the Kleyn Group!

Over the past 105 years, the Kleyn Group has become the leading partner in used trucks, trailers, vans and parts. Working at Kleyn means being part of a group of professionals who are all experts in their own field. Together we form one powerful team that is driven to offer all our customers, wherever they are in the world, the best fitting solution for their mobility needs. That is why we are always curious about how things can be done faster, better and smarter. These days, for example, we also offer additional warranty and financing and serve our customers with smart digitalisation. We always go the extra mile for our customers who rely on our expertise.

Your challenge

Once a vehicle has been sold, that’s when you step in. You are the one who ensures that the delivery process runs smoothly and efficiently. With your strong organizational skills, you schedule delivery appointments on the right date and time, ensuring that customers can always count on excellent service.

Some vehicles are ready to hit the road immediately, while others still need to go through the workshop first. You keep the overview, coordinate where necessary, and remain calm even when a vehicle unexpectedly isn’t ready yet. Thanks to your flexibility and ability to handle pressure, everything continues to run like clockwork.

Are you available for at least 32 hours per week, and do you get energy from planning and organizing? Then we are looking for you!

Your team

You will be part of a close‑knit and enthusiastic team of four colleagues. To avoid peak pressure and to serve our customers as efficiently as possible, we aim for the highest possible staffing level. The department is open from Monday to Saturday.

What do you bring?

• You have an intermediate vocational education (MBO) level of working and thinking and you are commercially minded;

• You have relevant work experience, preferably in an automotive environment;

• You enjoy the varied contact with our customers;

• You are an organisational genius;

• You have an affinity with administrative processing;

• You stand your ground;

• You are reliable, accurate and remain calm during busy periods;

• You have strong verbal and written skills in Dutch and English; additional languages are a plus;

• You have a valid driving licence B and are not afraid to drive a delivery van;

• You ensure that vehicles are handed over to customers correctly and that the process runs smoothly;

• You verify that the vehicle is properly registered in the customer’s name and handle this with precision;

• You are attentive to customer satisfaction and actively contribute to a positive customer experience.

What do you get in return?

• A pleasant working environment in a driven team where you will quickly feel at home;

• A no-nonsense culture where your input really counts;

• An independent interpretation of your tasks and responsibilities;

• A one-year contract with the prospect of permanent employment;

• A good salary, in line with the position and responsibilities;

• A six-monthly bonus paid out in the event of good organisational and personal performance;

• Various opportunities for education, training and personal development;

• A good pension scheme and 29 holidays;

• Opportunity to participate in collective insurances;

• The best quarterly drinks parties in the region.

Interested?

If you have any questions about this position, please contact Salim Nouri by phone at +31 6 20525631. She will be happy to assist you. Would you like to apply right away? Then send an email to vacatures@kleyn.com. Please include your CV and a brief motivation. Once we have received your application, we will let you know as soon as possible whether we will invite you for an introductory interview.